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[FlightLanta]

I got permanently banned and then i got back on and it said 7 days. So does that mean I’m banned for 7 days or permanently? Someone please help I’ve spent like $1000 on this game.

[EA_Darko]

You will need to speak to our Terms of Service team @FlightLanta.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[FlightLanta]

I did this already have you ever seen a case like this??

[EA_Darko]

Hey @FlightLanta if you have opened a case with our TOS team then you will need to wait for them to respond.

Darko