I was banned from apex legends for no reason!

by fastoo123
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I was banned from apex legends for no reason!

★★★ Newbie

I played Apex Legends a couple of days ago and had no problems playing the game, but for some reason I found out I was banned today. I didn't receive an email, and the game told me I was banned. I don't understand why I was banned. Is there a way to talk to an advisor?!

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Re: I was banned from apex legends for no reason!

Hero
Hi @fastoo123 Sorry to hear about this. If you'd like to appeal the ban then you can reach out to the ToS team.

The guide below should help you get in touch with them:

https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...

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Re: I was banned from apex legends for no reason!

★★★ Newbie

Apparently from my data, I found out someone was trying to hack into my account!!!

Message 2 of 5 (337 Views)

Re: I was banned from apex legends for no reason!

Hero
Hi @fastoo123 Sorry to hear about this. If you'd like to appeal the ban then you can reach out to the ToS team.

The guide below should help you get in touch with them:

https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...

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Re: I was banned from apex legends for no reason!

★★★ Newbie
@ElliotLH I have already filed a case, but it turns out when I looked at my EA data logs, that someone with IP addresses in Japan, Hong Kong, Russia, and China tried and successfully logged into my account, so I think I've been hacked.
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Re: I was banned from apex legends for no reason!

Hero
@fastoo123 It does sound that was unfortunately. Hopefully the ToS team will assist you.

Best of luck.

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