I want to change my Origin ID but I forgot the answer of the security question

[SomeJamesDuffy]

I wanted to change my Origin ID so I clicked "Edit my profile" in Origin but I forgot the answer of the security question so I couldn't get into the edit page.

This link to change my ID didn't work either (which worked for me a year ago): https://www.origin.com/hk/change-id

I tried to contact EA Advisors but the "Chat Now" button doesn't work either....

Please help!

[VegeEpic]

If you notice any kind of issue with your private details (like your security question) with your account, please get in contact with one of our Game Advisor. You are not able to change your ID or other details without answering your security question.