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I think my origin account has been deleted.

by vbh135
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I think my origin account has been deleted.

★★ Newbie

 I am from Norway, so sorry if i wrote anything wrong..

 

i havent been on my origin account for a while, i had it so that  everytime i logged on to my pc it would show up. And today when i wanted to play sims, i couldnt log on to my account. on origin. i created a new one, and searched for my origin user, but it didnt show up

 

I hope you understood what i meant. 

Message 1 of 10 (4,706 Views)

Accepted Solution
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Re: I think my origin account has been deleted.

Hero

You will need to contact a game advisor

 

 

Game advisors can be found through live chat or call-back

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor using the new EA Help page

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 6 of 10 (5,805 Views)

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Re: I think my origin account has been deleted.

★★ Newbie

Forget it i think i figured it out.. i had the wrong acccount. so now let's see if i can log in..

Message 2 of 10 (4,699 Views)
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Re: I think my origin account has been deleted.

Hero

@vbh135 Were you able to login ? All good ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 10 (4,693 Views)
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Re: I think my origin account has been deleted.

★★ Novice

My other account have been deleted. I know this becuse i could create a new account withe the same E-mail as the old one. For some reason i can not login to that account right now i tried to reset my password but i have yet to recive the mail about it.

 

Either way, so i created this account so that i could try to get the games i had back.

I had :

Plant VS Zombies Garden Warfare delux edition Soccer ball

And Spore.

 

I know it is not much but i still want them back do you know how i can get them back??

Message 4 of 10 (4,630 Views)
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Re: I think my origin account has been deleted.

★★ Novice

Nope nothing i found my profile it has been hacked and is now named "CuteSunflowerPvZ" and it seems like i can not get on it.

 

I have tried to reset the password using the new name that the account has but i still do not get an E-mail i am shoure that this is my account becuse i searched after it using my

E-mail and i can confirm that that account is using my E-mail.

 

I hope you can help me with this.

Message 5 of 10 (4,627 Views)
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Re: I think my origin account has been deleted.

Hero

You will need to contact a game advisor

 

 

Game advisors can be found through live chat or call-back

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor using the new EA Help page

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 10 (5,806 Views)
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Re: I think my origin account has been deleted.

★★ Novice

Att the end of the whole thing it says that i need to choose where i live and i can choose between Cannada and United States, but i do not live in either so wich one should i choose??

Message 7 of 10 (4,606 Views)
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Re: I think my origin account has been deleted.

Community Manager

@VoidOfDragons Hey, if you're not in North America you can click the flag icon in the top left of the page, you should see a drop-down menu with more available countries. 


If you've since closed the contact page you can start again from this link(assuming I have the right region info): http://help.ea.com/se/article/contact-ea-help/


Thanks. 

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Message 8 of 10 (4,594 Views)
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Re: I think my origin account has been deleted.

★★ Novice

Thanks for the help Standard smile

Message 9 of 10 (4,581 Views)
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Re: I think my origin account has been deleted.

Community Manager

No problem, I'll mark Crin's answer as solution so it'll help other folks in future. 

I'll also check with my buddy on the SE team, in case he was the one who helped you. :D

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