I need help

[XMakrov]

Hi 

I had a banned BF3 game in my account and i just bought a new cd-key (BF3 premium) and add it in same account why do i have the same ban 

doesn't the new cd-key give me new guid ?

what should i do can i get a new cd-key or something ?...

[VoyAMatarloDxD · Accepted solution]

@XMakrov hi, i suggest you to contact EA for this problem: https://help.ea.com/en/ or https://help.ea.com/en/article/contact-ea-help/

or please try follow this links:

Banned or Suspended Account: https://help.ea.com/en/article/information-about-banned-or-suspended-accounts/ 

GCC Stream ban: https://help.ea.com/en/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned/ 

PunkBuster ban: https://help.ea.com/en/article/punkbuster-bans-and-violations/ 

Fairfight ban: https://help.ea.com/en/article/battlefield-4-ban-codes-issued-by-fairfight/

If this was helpful and solved your issue, please press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

[VoyAMatarloDxD · Accepted solution]

@XMakrov hi, i suggest you to contact EA for this problem: https://help.ea.com/en/ or https://help.ea.com/en/article/contact-ea-help/

or please try follow this links:

Banned or Suspended Account: https://help.ea.com/en/article/information-about-banned-or-suspended-accounts/ 

GCC Stream ban: https://help.ea.com/en/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned/ 

PunkBuster ban: https://help.ea.com/en/article/punkbuster-bans-and-violations/ 

Fairfight ban: https://help.ea.com/en/article/battlefield-4-ban-codes-issued-by-fairfight/

If this was helpful and solved your issue, please press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.