I need help with a refund

by wolfy_girl326
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I need help with a refund

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Hi, I bought rainbow six siege on Origin not think about if it would work on my MacBook or not. However, because I have a MacBook, I am unable to play the game because it has to be Microsoft software to use it. Is there anyway that I can still return the game and get a refund for it?

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Re: I need help with a refund

@wolfy_girl326  If it's been less than 14 days since you bought the game, you can get a refund through EA customer support.  (The deadline is also 24 hours after you launch a game, but since you can't do that, it's a moot point.)  Here's the full article on EA's refund policy:

 

https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

To contact support, start here:

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.

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Re: I need help with a refund

@wolfy_girl326  If it's been less than 14 days since you bought the game, you can get a refund through EA customer support.  (The deadline is also 24 hours after you launch a game, but since you can't do that, it's a moot point.)  Here's the full article on EA's refund policy:

 

https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

To contact support, start here:

 

https://help.ea.com/en/contact-us/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (187 Views)