I need help recovering my account

by Helloimjordanxxx
Reply

Original Post

I need help recovering my account

★★★ Newbie

my email to the account I want to recover I don't use the email anymore so I need to change it I need help recovering it though

Message 1 of 3 (255 Views)

Re: I need help recovering my account

Community Manager

Hey @Helloimjordanxxxif you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

Darko.png
Message 2 of 3 (222 Views)

Re: I need help recovering my account

[ Edited ]
★★★★★ Apprentice

@EA_Darko That form is bugged, is it not? 

 

Can you try submit a case and then see if you can view its contents, below the subject line? 

If you can, it would show that it's probably just something on my system. 

 

Afterwards, you can just delete the case, so you haven't annoyed anyone.

Message 3 of 3 (206 Views)