I made a mistake while writing my email and now i can't change it anymore

[thebaydoun]

Hello everyone

Few years ago, i made a mistake while writing my email address when i was creating my ea account (i wrote an email address that does not belong to me)

and now i can't change my email address anymore

what should i do ??

[EA_Kent · Accepted solution]

Hey @thebaydoun. 

If you aren't able to access the email address registered on your EA Account I'd recommend reaching out to the Account Recovery team. They'll work on verifying the account with you to see if they can help get that email fixed. 

To set up a case with them fill out the Account Recovery webform over at the EA Help site. They'll follow up with you at the email address you've provided as soon as they can. 

/Kent

[EA_Kent · Accepted solution]

Hey @thebaydoun. 

If you aren't able to access the email address registered on your EA Account I'd recommend reaching out to the Account Recovery team. They'll work on verifying the account with you to see if they can help get that email fixed. 

To set up a case with them fill out the Account Recovery webform over at the EA Help site. They'll follow up with you at the email address you've provided as soon as they can. 

/Kent