I'm missing an expansion pack

by Danyelle-b-woods
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I'm missing an expansion pack

★★★ Newbie

Hey EA community!

 

I've recently gotten a new computer with a heap of new games. I have almost all the expansion packs to the Sims 3 and when I logged into my origin account, I had to update all my expansion packs- So I did, And once that was done, I looked through all of them again and noticed that one hadn't been updated and that I needed to buy it. It's Sims 3 Seasons, which was my very first expansion pack I had ever gotten and I don't see any reason why I need to buy it, when I already have the disk and installed it into origin a long time ago. I then enetered the code again, and it said it had already been used. 

 

I need help! 

All my other ones are working but Seasons even though I already have it and it was my every first.

 

What do I do? :/ 

 

-Thanks

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Accepted Solution

Re: I'm missing an expansion pack

Hero (Retired)

See if this helps: http://answers.ea.com/t5/Origin/INFO-Expansions-missing/m-p/4438200#U4438200

 

If not, contact a game advisor and have them look into it for you. Game advisor: https://help.ea.com/en/contact-us/new/

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Re: I'm missing an expansion pack

Hero (Retired)

See if this helps: http://answers.ea.com/t5/Origin/INFO-Expansions-missing/m-p/4438200#U4438200

 

If not, contact a game advisor and have them look into it for you. Game advisor: https://help.ea.com/en/contact-us/new/

Message 2 of 2 (187 Views)