I keep getting this email even after resetting my password and enabling 2 step v

by jnett90
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I keep getting this email even after resetting my password and enabling 2 step v

★★★ Newbie
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Your EA Account [edit: email address removed] was just used to sign in from WEB:

Sat Oct 26 22:16:36 GMT 2019
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I keep receiving this email. I didn't click on anything in the email and I made sure to change my password and enable 2 step verification. I've gotten it 3 times today and I haven't logged in for months before this.

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Accepted Solution

Re: I keep getting this email even after resetting my password and enabling 2 st

Community Manager (retired)

Hey @jnett90 

 

I'm afraid it means that someone is still trying to login into your EA account Frown I'd recommend to also change password on your current email address and if possible, update the email on the EA account. If the messages will keep coming anyway, please reach out to our live support for further help - https://help.ea.com/en-us/help/faq/contact-ea-help/

 

/Ataashi

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Message 2 of 3 (675 Views)

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Re: I keep getting this email even after resetting my password and enabling 2 st

Community Manager (retired)

Hey @jnett90 

 

I'm afraid it means that someone is still trying to login into your EA account Frown I'd recommend to also change password on your current email address and if possible, update the email on the EA account. If the messages will keep coming anyway, please reach out to our live support for further help - https://help.ea.com/en-us/help/faq/contact-ea-help/

 

/Ataashi

Message 2 of 3 (676 Views)

Re: I keep getting this email even after resetting my password and enabling 2 st

★★★ Newbie

I did that already. I think I'm just going to delete my account.

Message 3 of 3 (645 Views)