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I just got banned for charge back and I have not tried to ask for any money back

by BBqBossManMUGS
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I just got banned for charge back and I have not tried to ask for any money back

★★★ Novice

I just got banned for charge back and I have not tried to ask for any money back. This is ridiculous. I demand to have a unban. Hundreds of dollars down the drain.

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Re: I just got banned for charge back and I have not tried to ask for any money

Community Manager

@BBqBossManMUGS 

 

We are not able to do that via Answers HQ, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thank you.

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Re: I just got banned for charge back and I have not tried to ask for any money

Community Manager

@BBqBossManMUGS 

 

We are not able to do that via Answers HQ, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thank you.

barry.png
Stay and Play.png
Message 2 of 3 (128 Views)

Re: I just got banned for charge back and I have not tried to ask for any money

[ Edited ]
★★ Pro

@BBqBossManMUGS,

 

This is not something to discuss in Answers HQ. Nobody could help you about your issue here.

 

If you think you recieved a false positive ban (incorrect ban) You should head to help.ea.com and speak to ToS team about your ban.

 

If you don’t know how to do it go to this link.

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