December 2018
Made the account a fair few years ago, would like to edit a few personal details, however I can't without knowing the security question I set back in 2013. I have access to the email associated to this account as well as my password. How do I proceed?
January 2019
If you have forgotten your security question/answer, we need you to contact an Advisor for help with resetting that.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.