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Re: i forgot my security question on origin and i can't change my name.

by EA_Stephen
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Re: i forgot my security question on origin and i can't change my name.

★★ Newbie
My too pls help my
Message 61 of 388 (1,698 Views)
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Re: i forgot my security question on origin and i can't change my name.

★★★ Newbie

Yeah. Having the same issue. Some russian person made the security question in Russian.... -.- Irritating and stressful. Thank all that's good I did not put my card numbers on my account.

Message 62 of 388 (1,700 Views)
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Re: i forgot my security question on origin and i can't change my name.

★★ Newbie
 
Message 63 of 388 (1,603 Views)
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Re: i forgot my security question on origin and I can't sign in!!!! Someone help

★★ Newbie
 
Message 64 of 388 (1,558 Views)
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i forgot my security question on origin and i can't change my scuirty quistion

★★ Newbie
 
Message 65 of 388 (1,535 Views)
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Re: i forgot my security question on origin and i can't change my name.

★★ Novice

I am from India and I was trying to get connected to EA's customer service portal (a chat box) for months. Waited 2hrs, 1hr and similar everytime. But never got connected. Today just 30mins ago I got connected to one of their customer service executive. He resolved all my issues. He changed my security question, answer and also changed my mail id on my request. Fabulous customer service. Only they were very late in being available on my chat window. EA should improve on this because other than that I am really impressed with their customer service.

Message 66 of 388 (1,433 Views)
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Re: i forgot my security question on origin and i can't change my name.

★ Novice

same problem and the thing is im 11 so if i call there gonna be like wtf? and my parents arnt gonna do anything about it. and the support help on EA takes forever. so im pretty much done :P

Message 67 of 388 (1,343 Views)
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Re: i forgot my security question on origin and i can't change my name.

★★ Newbie

I forgot my security question on origin and i can't change my name . please help me 


 

Message 68 of 388 (1,320 Views)
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Re: i forgot my security question on origin and i can't change my name.

EA Staff

@SwordBlackBurn 

 

This isn't something that can be fixed by email or indeed on the forum.

 

Please follow these steps to contact a game advisor for more help. There’s nothing we can do on the forum to fix this for you.

 

Contacting an EA Game Advisor: https://help.ea.com/en/contact-us/new

 

This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2

 

Log in with your Origin account and choose "Origin" as Product, your Platform, then "Account Management" as Topic and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

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Message 69 of 388 (1,284 Views)
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Re: i forgot my security question on origin and i can't change my name.

★★★ Novice

@TheDenDen0000 wrote:

And can someone help me i wrote my email wrong so i can´t get vertify email and i forget anwser for question so i can´t change my nick, i was talking with Advisor if he could delete acount (i have 2 acount, i created second because i wrote my email wrong) and he said first i need to vertify email and then he can delete it, :/

 


EXACT SAME
problem here-I cant 'Verify with Email' or anything. I have had an origin account for 2 years now, I obviously would've forgot the security question.

AND I CAN'T EVEN UPDATE TO MY PROPER EMAIL

OH WOW EA...

 

 

Message 70 of 388 (1,459 Views)
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