June 2016 - last edited June 2016
the language of my secret question is understandable, and that is why it is not responding.
Solved! Go to Solution.
June 2016
@joayugi Hi, if the security question was changed to a language you don't speak this indicates that your account has been compromised.
If you reach out to support they can investigate and make any changes/additions to security that are needed.
http://help.ea.com/en/article/contact-ea-help/
I have a direct link to hand i for Spanish users, perhaps you will want to try this one: http://help.ea.com/es/contact-us/new/?product=origin&platform=pc&subject=a&category=manage-my-accoun...
Thank you, hopefully this can be resolved swiftly..
June 2016
@joayugi Hi, if the security question was changed to a language you don't speak this indicates that your account has been compromised.
If you reach out to support they can investigate and make any changes/additions to security that are needed.
http://help.ea.com/en/article/contact-ea-help/
I have a direct link to hand i for Spanish users, perhaps you will want to try this one: http://help.ea.com/es/contact-us/new/?product=origin&platform=pc&subject=a&category=manage-my-accoun...
Thank you, hopefully this can be resolved swiftly..