I cant run the origin setup

[deckedzues8]

when i try to install origin it tells me MSCVP140.dll is missing and VCRUNTIME 140.DLL

[kabouki1965 · Accepted solution]

Hi @deckedzues8 

Those files are part of the 2015 VC++ runtimes, which needed to be installed properly. Please uninstall your current copies, if you have any, and then download new ones from Microsoft.

To do this please follow the steps which I collected from solutions posted by Puzzlezaddict and Community Manager Darko addressing similar situations.

1. Hit Windows key + i
2. Select Apps
3. Scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them) and select Uninstall.
4. You can download new copies here.
5. https://www.microsoft.com/en-us/download/details.aspx?id=48145
6. Be sure to install both the x86 and x64 versions.
7. Restart your computer and try to install Origin again.

On this link, you get an installer, so no need to place the files on a specific folder.

Disclaimer: I took full responsibility for the contents of this post, I am a player like you and do not work for EA, so anything I say cannot be considered as endorsed or in any way implicate EA.

[ItsLwrence]

Hello @deckedzues8
Check out this topic. You may find answers to help

https://answers.ea.com/t5/Origin-Client-Web-Technical/missing-VCRUNTIME140-dll-and-MSVCP140-dll-Orig...

[deckedzues8]

@ItsLwrence I downloaded the files and put them in my SysWOW64 folder and it still didn't work

[kabouki1965 · Accepted solution]

Hi @deckedzues8 

Those files are part of the 2015 VC++ runtimes, which needed to be installed properly. Please uninstall your current copies, if you have any, and then download new ones from Microsoft.

To do this please follow the steps which I collected from solutions posted by Puzzlezaddict and Community Manager Darko addressing similar situations.

1. Hit Windows key + i
2. Select Apps
3. Scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them) and select Uninstall.
4. You can download new copies here.
5. https://www.microsoft.com/en-us/download/details.aspx?id=48145
6. Be sure to install both the x86 and x64 versions.
7. Restart your computer and try to install Origin again.

On this link, you get an installer, so no need to place the files on a specific folder.

Disclaimer: I took full responsibility for the contents of this post, I am a player like you and do not work for EA, so anything I say cannot be considered as endorsed or in any way implicate EA.