I cannot purchase game using debit card. Any solution?

by Soully02
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I cannot purchase game using debit card. Any solution?

★★ Novice

I'm from Pakistan. I'm trying to buy the game using a debit card and it says "transaction failed" every time. I don't know what the problem is. I only have debit card, not a credit card so thats the only way I can buy a game but if that doesn't work i don't know what else to do?

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Re: I cannot purchase game using debit card. Any solution?

Community Manager

Hey @Soully02 for any account and billing issues the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Message 2 of 2 (270 Views)

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Re: I cannot purchase game using debit card. Any solution?

Community Manager

Hey @Soully02 for any account and billing issues the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (271 Views)