Re: I cannot correctly link my PS3 account with my email.

by EA_Kristi
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Original Post

I cannot correctly link my PS3 account with my email.

★★★ Newbie

I used a old email address when i first set up this account.  Now i want to use my correct email but it is logging me in under a PSN name that is not mine and i am unable to use any services on this site.  Please allow me to correct my account.  Right now all this software is a headache and not useful.

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Re: I cannot correctly link my PS3 account with my email.

EA Staff

Please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

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