I cannot change my avatar.
I've been trying on multiple devices and with multiple browsers, the result is always the same.
On the myaccount.ea page, when I click on the picture of my avatar with the little blue pen to modify it, it opens the window as intended, but that's where everything stops working.
This issue is at least 3 years old from what I saw on this forum but I didn't find a single solution.
Solved! Go to Solution.
Hi, I think i solved the problem and made a post about it here (https://answers.ea.com/t5/EA-General-Questions/Can-not-change-Origin-Avatar-Possibly-Solved/m-p/9439...)
Basically you have to change the language of the webpage to english to get it to work. I hope this help EA with identifying the problem!
I'll tag everyone, because I do not know how notifications work here.
September - last edited September
@EA_CathAny update on this I am still unable to change my avatar on my ea account. Month later and i have tried different browsers, with extensions, without extensions, even hijacked the pc and internet of my neighbour (he is old) to see if it was on my end, re installed my own PC pure for this, silly as i am. Still unable to change it, even changing language is problem, it says english but it shows dutch (im dutch so that is original setting, but after changing to english it still shows in dutch), so the tip suggested is not working for me.
I get as far as I can pick image from my PC< clicking the other tab does not respond, i click my image from PC, and then it goes back to upload your image page and is frozen, nothing responds anymore, have to refresh the page in order to have control again.
Really would love as do many others see a normal solution instead of us looking for workarounds.
Ok managed to use this https://answers.ea.com/t5/EA-General-Questions/Can-not-change-Origin-Avatar-Possibly-Solved/m-p/9465... as solution from ColonelMadao
In the adressbar where the url shows in my browser i had to change the end of it which shows language manually from nl_NL to us_US, then I was able to fix the unable to change avatar.
Okay well the issue is still present NINE MONTHS LATER - I am having the exact issue described by OP. Maybe try getting on actually fixing this? How hard can uploading a tiny image be???