Re: I can't log out of Origin!

by ujineekim
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Accepted Solution

I can't log out of Origin!

★★★ Novice

I can't log out of Origin.  The error message is I have to close my game and try again.  I am not playing any games to close.  I can't log out.  Any solutions?

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Accepted Solution

Re: I can't log out of Origin!

Community Manager

@ujineekim Hi,

 

Can you try to open the Windows task manager (by default: Hold Ctrl+Shift+Escape) to see whether any tasks related to your games may still be stuck running in the background? If so try, closing these first and then try closing Origin again.

 

If that doesn't work, you cancel the Origin.exe task from the task manager, that should at least let you close the application.

 

Let me know how you get on.

 

Cheers,

Nils

 

 

 

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Re: I can't log out of Origin!

Community Manager

@ujineekim Hi,

 

Can you try to open the Windows task manager (by default: Hold Ctrl+Shift+Escape) to see whether any tasks related to your games may still be stuck running in the background? If so try, closing these first and then try closing Origin again.

 

If that doesn't work, you cancel the Origin.exe task from the task manager, that should at least let you close the application.

 

Let me know how you get on.

 

Cheers,

Nils

 

 

 

Message 2 of 4 (4,501 Views)

Re: I can't log out of Origin!

★★★ Novice

Thank you for the speedy response!  I'm impressed!  Your suggestion worked!  Thank you!!!!!!

Message 3 of 4 (4,025 Views)

Re: I can't log out of Origin!

Community Manager

No worries, thanks for letting me know that this worked in resolving the issue for you!

 

Best,

Nils

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