I can't install Origin anymore

by MathPrnt
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I can't install Origin anymore

★ Apprentice

Hi. Suddenly I couldn't launch any games in Origin. Nothing worked and eventually I tried uninstalling Origin for reinstallation. Unfortunately, I can't install Origin anymore. I got the "Error loading webpage Frown" message and I tried many fixes I found on the web and here with no avail. Please help. DXDIAG file joined. 

Message 1 of 14 (1,368 Views)

Accepted Solution

Re: I can't install Origin anymore

[ Edited ]
★ Apprentice

Solved!
I followed these steps from the thread below. I deleted every single files listed (for those which were still there) and I even deleted my Origin Games file. And it worked! I think you could make it work without deleting the Games file though.

https://answers.ea.com/t5/Origin-Client-Web-Technical/OriginThinSetup-quot-Error-Loading-Webpage-quo...

View in thread

Message 10 of 14 (957 Views)

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Re: I can't install Origin anymore

Community Manager

Hey @MathPrnt  would it be possible to rerun the DxDiag but set the language to English first?


Darko

Darko.png
Message 2 of 14 (1,342 Views)

Re: I can't install Origin anymore

★ Apprentice

Hi @EA_Darko, sorry about that. My Windows 10 is a bit frenglish. Here is the more helpful DxDiag file. Thanks Standard smile

 

Message 3 of 14 (1,314 Views)

Re: I can't install Origin anymore

Community Manager

I'm seeing a number of errors there @MathPrnt so let's start by running the System File Checker tool to repair missing or corrupted system files: https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

 

Let me know how you get on.


Darko

Darko.png
Message 4 of 14 (1,306 Views)

Re: I can't install Origin anymore

★ Apprentice
@EA_Darko Alright, I'll do this tonight and I'll keep you updated. Thanks a lot
Message 5 of 14 (1,292 Views)

Re: I can't install Origin anymore

Community Manager

Cool, let me know how you get on @MathPrnt.


Darko

Darko.png
Message 6 of 14 (1,276 Views)

Re: I can't install Origin anymore

★ Apprentice
@EA_Darko So I did what was ask on the provided link. It didn't find any problems. Though, I found out that my Windows Update Service was corrupted. I repaired it and made the latest update of my OS... and it sill shows me the "Error Loading Webpage"
Message 7 of 14 (1,173 Views)

Re: I can't install Origin anymore

[ Edited ]
★ Apprentice

@EA_DarkoI also did almost everything said in this thread:
https://answers.ea.com/t5/EA-General-Questions/Origin-Install-Error-Error-Loading-Webpage/td-p/59993...

Flush DNS
Disabled Proxy
Always run OriginThinSetup.exe as administrator
Remove adblock
Disabled firewall
Open TCP/UDP ports that Origin uses
Clear cache
Manually delete origin from computer
I even reset my router
Changed browser
Did the procedure from DarkBanishing from the above thread

I don't know what else I could do

In the meanwhile here's the new DxDiag

Message 8 of 14 (1,087 Views)

Re: I can't install Origin anymore

★ Novice

I'm having a similar issue.  Origin said I needed to restart it so it could update.  I did that.  Now, it refuses to relaunch.  

Message 9 of 14 (990 Views)

Re: I can't install Origin anymore

[ Edited ]
★ Apprentice

Solved!
I followed these steps from the thread below. I deleted every single files listed (for those which were still there) and I even deleted my Origin Games file. And it worked! I think you could make it work without deleting the Games file though.

https://answers.ea.com/t5/Origin-Client-Web-Technical/OriginThinSetup-quot-Error-Loading-Webpage-quo...

Message 10 of 14 (958 Views)