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Re: I can't delete my logs folder

by LolILikeSims
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Original Post

I can't delete my logs folder

★ Novice

So, I have the stupid "credentials expired thing". I tried clearing my cache, but I can't delete my logs folder. I can't go back onto Origin and help it, since my credentials expired. I'm on Windows 10, pls help Frown

Message 1 of 5 (847 Views)

Re: I can't delete my logs folder

Community Manager (retired)

Hey there, @LolILikeSims.

 

Are you getting an error message when you try to delete the logs? Are you on an administrator account?

 

Arrenai Cat


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Message 2 of 5 (804 Views)

Re: I can't delete my logs folder

★ Novice

Yes, I do get the message, but I'm not an admin. It really sucks because I want to be able to play Sims 3 and I can't if it does this.

Message 3 of 5 (771 Views)

Re: I can't delete my logs folder

Community Manager (retired)

Thanks for the reply, @LolILikeSims.

 

Would you be able to check with the person who has access to the admin account on your computer to see if they could run the troubleshooting steps? Often, any major modification of game files requires an admin account to approve it.

 

Arrenai Cat


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Message 4 of 5 (761 Views)

Re: I can't delete my logs folder

★ Novice

I don't have an admin account, sorry. I don't wanna waste money on a new game. Ii's only on client, it won't accept LolILikeSims.

Message 5 of 5 (733 Views)
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