I can't access my origin account

[kooraaa2017]

 @EA_David

hello man i need your help with this problem i can't access to my origin account they said in email i have ban or suspended, i have do nothing, is there any solution help pls

that what i get after i email them in 3 days ago

[EA_Kent · Accepted solution]

Hi @kooraaa2017. 

I'm sorry, but account issues like this are not something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can take a look. 

For more details on how you can set up a case with them check out the EA Help website. 

/Kent

[EA_Kent · Accepted solution]

Hi @kooraaa2017. 

I'm sorry, but account issues like this are not something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can take a look. 

For more details on how you can set up a case with them check out the EA Help website. 

/Kent

[kooraaa2017]

how i can contact with EA live support

[EA_Kent]

Hey @kooraaa2017. 

It looks like you went through the correct options to set up a case for a banned account. 

It's possible there might be some cached data in your browser that's not allowing the case creation to go through. When you've got a chance try clearing out your browser cache to see if you're able to get a case set up after that. 

/Kent