Re: I bought a game and tried to reedem it but it said code already used
by EA_DarkoOriginal Post
I bought a game and tried to reedem it but it said code already used
I bought the Sims 3 University Pack on amazon and I tried to redeem the code on Origin but it did said "This code has already been redeemed" I called EA and they were probably closed I requested a call but it didn't work I tried it at 8:30 PM EST. Please give me advice on what to do.
Accepted Solution
Re: I bought a game and tried to reedem it but it said code already used
For issues such as this @declout you will need to speak with one of our phone or chat support advisers who will be able to check the code for you. If it has already been redeemed then you will need to contact the retailer.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
All Replies
Re: I bought a game and tried to reedem it but it said code already used
For issues such as this @declout you will need to speak with one of our phone or chat support advisers who will be able to check the code for you. If it has already been redeemed then you will need to contact the retailer.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
