I am trying to download origin but the setup doesn't work it

by bard124
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Original Post

I am trying to download origin but the setup doesn't work it

★★ Novice

I am trying to download origin but when i run the setup the bar just flashes and stops and nothing happens.

I have tried a clean boot up and it didn"t work, I tried deleting all origin files and downloading again, i tried downloading the whole file.

please help

P.S. there is no product for origin.

Message 1 of 3 (259 Views)

Re: I am trying to download origin but the setup doesn't work it

[ Edited ]
Community Manager

@bard124 Hey, there is an Origin page,I've moved your post here now. 

Can you try removing all traces of Origin from your account, then try a completely fresh re-download: https://help.ea.com/en/article/manually-uninstalling-origin/

 

If the issue persists, what OS do you have? 

 

Thanks.

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Message 2 of 3 (244 Views)

Re: I am trying to download origin but the setup doesn't work it

★★ Novice

Thanks, but the problem is it won't even install so i download the installer and even after i delete (even from recycling bin) the other installers it just automatically says that 29/29 Mb has been downloaded and when i try and run the installer it doesn't work: the anti-virus comes up and i say to run the the installing bar comes up and goes away again. There isn't any program files in C drive.

Also what is an OS if it is the version of origin setup then i just have the one of the origin website.

Thanks

Message 3 of 3 (236 Views)