Re: How to ask a

by iluminatethesky
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Original Post

How to ask a

★★★ Newbie

Good morning,

 

I received a charge last night on my credit card for Ea Pro Plus.

 

Years ago, I canceled EA Pro plus and removed my credit card information from EAs system (because I was charged the year after I had signed up and didnt realize it was on autorenewal)

 

How do I go about getting refunded for the years of paying for a service that I canceled and removed my payment information from?

 

I will be out of the office next week, so If i dont hear back soon it may take a me a week to repond.

 

Thanks

 

Message 1 of 3 (133 Views)

Getting a refund for EA Pro Plus

★★★ Newbie

Last night I was charged 99.99 for Ea Pro Plus.

 

I canceled this subscription a few years ago, and had removed my payment info from EA because they charged me the second year for EA Pro Plus.... I didn't know it was autorenewal.

 

Anyhow I would like to get refunded for a service I had canceled/removed my payment info from/ and did not use.


Please let me know.

 

Thanks.

Message 2 of 3 (128 Views)
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Re: How to ask a

Hero (Retired)

Hey @taintsmasher82,

 

I would recommend reaching out to Support, you can do so here:

 

https://help.ea.com/en/contact-us/

 

They will be able to look into this for you.

 

Thanks Standard smile

 

- iluminate 

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