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How l

by CRAZYCURTIS16
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Original Post

How l

★★ Novice

How long do ea take to look at a case you have started with them 

Message 1 of 5 (172 Views)

Re: How l

Community Manager

@CRAZYCURTIS16 

 

It really depends on what your issue is and what the current workload of the team handling that issue is like.

 

Thanks.

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Message 2 of 5 (162 Views)

Re: How l

Community Manager
@CRAZYCURTIS16 This depends on what may be going on with your case, Are you trying to reach out to an EA Advisor or is your case being looked out by our Terms of Service Team?
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Message 3 of 5 (160 Views)

Re: How l

★★ Novice

I’m not 100% sure I just went onto ea help and it told me steps to follow to start a case.

Message 4 of 5 (151 Views)

Re: How l

Community Manager
@CRAZYCURTIS16 Do you recall what case details and contact option you're selected?
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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 5 of 5 (63 Views)
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