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How do i give origin permission to download a game?

by lilotutt
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How do i give origin permission to download a game?

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★★ Novice

I have a PC and every time i try to download The Sims 3 game, a message box pops up saying "Origin needs to install files but is waiting for permission. Please choose 'Yes' when windows prompts you for permission." But windows doesn't prompt me for permission to install the files. I don't know what to do to give it permission. 

 

Thank you

Message 1 of 12 (3,767 Views)

Accepted Solution

Re: How do i give origin permission to download a game?

Community Manager

Hey @AraTheFox would you mind taking a look at this help article and trying the steps listed: https://help.ea.com/en-us/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/

 

  1. Try re-installing Origin:
    1. Close the Origin client.
    2. Open the Control Panel (find it by searching “Control Panel” in the Start menu).
    3. Click on Uninstall a program under Programs.
    4. Click on Originand uninstall.
    5. Reinstall Origin, then try installing your game again.

Try running Origin as an administrator:

  1. Close the Origin client.
  2. Right-click the Origin client icon on your desktop (or in the Origin directory if not on your desktop) and click Run As Administrator.

This runs the Origin client as an administrator account, and should let the game  install.

Try lowering the User Access Control settings:

  1. Close the Origin client. 
  2. Click the Windows button and type "UAC" in the search field. 
  3. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
  4. Click Okat the bottom of the window. 
  5. Open the Origin client and try installing again (click Install on the game you want). 

Let me know how you get on.


Darko

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Message 12 of 12 (230 Views)

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Re: How do i give origin permission to download a game?

Community Manager

Hey, to start with, try running Origin as an administrator. Close it fully, then right-click on the Origin icon, and you should see an option to Run as administrator. 

Message 2 of 12 (3,734 Views)

Re: How do i give origin permission to download a game?

★★ Novice

I have tried that but it keeps saying that windows need to give it permission.

Message 3 of 12 (3,720 Views)

Re: How do i give origin permission to download a game?

★★★★★ Expert

lillotutt you need to do this make sure that your UAC is enabled and set to notify http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7
Make sure you are the administrator, run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
And now restart Origin.

Retired champion.
Message 4 of 12 (3,718 Views)

Re: How do i give origin permission to download a game?

★★★★ Newbie

it says that to

 

Message 5 of 12 (3,566 Views)

Re: How do i give origin permission to download a game?

★★★ Newbie

ANSWER US finally.. Its 2017 and I am still facing this issue.... Terrible-----

Message 6 of 12 (2,629 Views)

Re: How do i give origin permission to download a game?

★★★★ Novice

Still facing the issue in 2018... WTF... Origin sucks compared to anything else

Message 7 of 12 (1,238 Views)

Re: How do i give origin permission to download a game?

★★★★ Newbie

Still waiting in 2019

Message 8 of 12 (818 Views)

Re: How do i give origin permission to download a game?

★★★★ Novice

I'm so mad I can actually hear Doom music playing in my head. I've spent hours working on this.

Message 9 of 12 (272 Views)

Re: How do i give origin permission to download a game?

Community Manager

The best thing to do @GlowingGamerXOX in this situation is try lowering the User Access Control settings:

  1. Close the Origin client. 
  2. Click the Windowsbutton and type "UAC" in the search field. 
  3. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
  4. Click Okat the bottom of the window. 
  5. Open the Origin client and try installing again (click Installon the game you want). 

Let me know how you get on.


Darko

Message 10 of 12 (254 Views)

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