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Re: How do I access my games in my new computer build?

by puzzlezaddict
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Original Post

How do I access my games in my new computer build?

★★★★ Newbie

How do I access my games in my new computer build?

Message 1 of 4 (95 Views)

Re: How do I access my games in my new computer build?

@OltMan781  Login to the same Origin account you've been using to play, then click on My Game Library.  All of your games should be listed, and you can click on their icons to see the Download button.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (85 Views)

Re: How do I access my games in my new computer build?

★★★★ Newbie

That's just it.  They don't show up in the Origin program.

Message 3 of 4 (65 Views)
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Re: How do I access my games in my new computer build?

@OltMan781  Are you sure you're using the same account that you had before?  Did you register your games in Origin?  If you still have access, please check Origin's game library on the old computer to make sure the games are still listed.   If they are, make sure you don't have any filters enabled in your game library on the new computer.  (Click on the filter icon in the upper right corner of the screen and dismiss all filters.)  You can also try clearing Origin's cache on the new computer:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

If your content isn't showing up at all, on either computer, you'll need to contact EA customer support so that someone can look into your account.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (49 Views)

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