How Do I change my Favorite Pet Name?

[DoctorShakshuka]

Hey Im need help,
How do i change my favorite pet name?

[EA_Kristi · Accepted solution]

To change your SQ you would need to contact an Advisor via live chat or phone instead of email:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[EA_Kristi]

Are you trying to change your Security Question?

[Emrexxx87]

I have same problem too, i want to change my origin ID, but i don't remember my favorite pet mame, please help

[Nikicich]

 just made same post, i cant remember my security question so i cant change my origin ID, nobody is responding on my cases under help.ea.com and nobody contacted me via mail. It's been a week since i first submited problem.

[EA_Kristi · Accepted solution]

To change your SQ you would need to contact an Advisor via live chat or phone instead of email:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[DirtyPill]

I forgot my favorite pet name please help

[EA_Kristi]

@DirtyPill Please reach out to an Advisor via chat or phone, following the steps above.

[DirtyPill]

How can i chat with Advisor

[EA_Nils]

@DirtyPill Hi,

You can do so by following this link here: https://help.ea.com/en/contact-us/new

The navigation is explained further at this link here: http://help.ea.com/en/article/contact-ea-help/

Log in with your Origin account and choose "Origin" as Product, your Platform, "Account Security" as Topic and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

Thank you,

Nils

[Ultimate-sennin]

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