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Hi I can't receive emails from ea can anyone help please

by ebjamcd
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Original Post

Hi I can't receive emails from ea can anyone help please

★★★★ Novice
Hi I can't receive emails from ea to varify my account
I can play on PS4
But want to singn into fifa companion app
It says I was sent a email but not receiving it
Please help
Message 1 of 4 (126 Views)

Re: Hi I can't receive emails from ea can anyone help please

Hi, @ebjamcd

Are you logging in on the right account?

Have you checked if you're using the right e-mail address?

Have you checked your spam box?

___________________________________________________________

I don't work for EA. If a post solved your problem, please accept it as a solution and grant XP.

There must be both dark and light. I will do what I must to keep the balance, as the balance is what holds all life. There is no good without evil, but evil must not be allowed to flourish. There is passion, yet peace; serenity, yet emotion; chaos, yet order. I am a wielder of the flame; a champion of balance. I am a guardian of life. I am a Gray Jedi.
Message 2 of 4 (112 Views)

Re: Hi I can't receive emails from ea can anyone help please

★★★★ Novice
Yes logging in with correct account
I can log in to ea and even change my Gmail and I get the email saying I changed my Gmail but can't get the one to varify my Gmail
All my details are correct
Just can't figure it out
Message 3 of 4 (97 Views)

Re: Hi I can't receive emails from ea can anyone help please

Hi again, @ebjamcd

Perhaps you got the mail on your secondary e-mail account? https://help.ea.com/en/help/account/how-to-change-your-origin-id/

___________________________________________________________

I don't work for EA. If a post solved your problem, please accept it as a solution and grant XP.

There must be both dark and light. I will do what I must to keep the balance, as the balance is what holds all life. There is no good without evil, but evil must not be allowed to flourish. There is passion, yet peace; serenity, yet emotion; chaos, yet order. I am a wielder of the flame; a champion of balance. I am a guardian of life. I am a Gray Jedi.
Message 4 of 4 (62 Views)

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