February 2020
so I bought Sims 4 Small Living but I didn't realise it wouldn't work with Legacy Edition. The game is not showing on the refund page, what can I do???
February 2020
@summersim2000 Contact EA customer support directly and ask for a refund. EA's policy is that DLC, which includes Sims 4 packs, is not refundable, but support can manually grant an exemption and has been doing so in most cases like yours.
https://help.ea.com/en/contact-us/