Help

by summersim2000
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Original Post

Help

★★★ Newbie

so I bought Sims 4 Small Living but I didn't realise it wouldn't work with Legacy Edition. The game is not showing on the refund page, what can I do??? 

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Re: Help

@summersim2000  Contact EA customer support directly and ask for a refund.  EA's policy is that DLC, which includes Sims 4 packs, is not refundable, but support can manually grant an exemption and has been doing so in most cases like yours.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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