July 2016
I have the Sims 4 for Windows Vista. Everytime I launch the game, an error message comes up instead, telling me that it can't connect to the EA servers. It also won't let me change from 32 bit. What do I do?
Solved! Go to Solution.
July 2016 - last edited July 2016
@sarahsosweet021 Hi,
Please check out our troubleshooting available for Origin here: http://help.ea.com/en/article/connection-issues-with-origin/#1
For some general connection troubleshooting, make sure that you also check our steps here: https://help.ea.com/en/article/connection-troubleshooting-basic/
Let us know how you get on afterwards.
Cheers,
Nils
July 2016 - last edited July 2016
@sarahsosweet021 Hi,
Please check out our troubleshooting available for Origin here: http://help.ea.com/en/article/connection-issues-with-origin/#1
For some general connection troubleshooting, make sure that you also check our steps here: https://help.ea.com/en/article/connection-troubleshooting-basic/
Let us know how you get on afterwards.
Cheers,
Nils