Hello, I wanted to ask You a question

[as_sanek]

Hello, I wanted to ask You a question, can I exchange the game, because I did not like the other ?

[EA_Nils · Accepted solution]

@as_sanek Hi,

Generally we cannot exchange games. With that being said, you might still qualify for a refund for your game, in which case you could then purchase another game instead.

Check it out here: https://help.ea.com/uk/refund/

Cheers,

Nils

[amalie091091]

Hi Assanek,

What kind of game did you want to exchange? 

If you want to exchange a game, you can contact EA Help (link) or phone them (phone numbers can be found here) and they will help you if you can exchange the game.

- Amalie

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Please note, I do not work for EA, I will try to help you as best as I can.
I can not be held responsible for any damage to your computer or game.

[EA_Nils · Accepted solution]

@as_sanek Hi,

Generally we cannot exchange games. With that being said, you might still qualify for a refund for your game, in which case you could then purchase another game instead.

Check it out here: https://help.ea.com/uk/refund/

Cheers,

Nils