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Re: Headless account

by EA_Darko
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Headless account

★★★ Newbie

My son accidentally created a headless account.  I am having a difficult time linking the headless account to a seperate email I had to create... I ham having no luck!  Can anyone help me.  I’ve searched you tube and just when I think I have it figured out, I don’t.  Please help.

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Re: Headless account

Community Manager

Hey @Jaime0878, Fortnite isn't actually an EA game, as such we would not be able to assist with any account related issues relating to the game.

 

You will need to speak with Epic Games in relation to any issues with Fortnite: https://www.epicgames.com/fortnite/en-US/home

 

I'm going to lock this thread as there is nothing more that we can do to assist with non-EA games

 

Darko 

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Re: Headless account

Community Manager

Hey @Jaime0878, can I ask what you mean by a headless account?

 

Did he create an adult account when it should have been an underage account linked to yours?

 

Darko 

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Message 2 of 4 (151 Views)
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Re: Headless account

★★★ Newbie

No.  Long story short he was playing under my husband account, the family manager ever since we set it up like that but that is fine.  He did the new season system update and accidentally did not link the account when fortnite started back up that’s how it began as a headless account.  I have created a new email with a display name to attach to the headless account but I seem to be missing a step because his locker is still empty of all his weapons and skins.

Message 3 of 4 (143 Views)
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Re: Headless account

Community Manager

Hey @Jaime0878, Fortnite isn't actually an EA game, as such we would not be able to assist with any account related issues relating to the game.

 

You will need to speak with Epic Games in relation to any issues with Fortnite: https://www.epicgames.com/fortnite/en-US/home

 

I'm going to lock this thread as there is nothing more that we can do to assist with non-EA games

 

Darko 

Darko.png
Message 4 of 4 (141 Views)
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