Re: Have to restart Origin client to finish download

by ASIANNIKO
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Accepted Solution

Have to restart Origin client to finish download

★★★ Novice

So I have been trying to download ME 3, DAI, Dragon Age Origins and Dragon Age II. These games are my example because of the extra content that needs to be installed. The main game installs without error, however I have to restart origin to complete the download of each and every add on content so the next one in the list will start. I have tried to install them one at a time and the issue persists.

 

If anyone has had this issue and has a workaround I would love to hear from you.

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Accepted Solution

Re: Have to restart Origin client to finish download

Community Manager

@Efari Try disabling your anti-virus and firewall before downloading the expansions.

 

You should also clear the Origin cache to see if it helps.

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
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Message 2 of 4 (7,107 Views)

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Re: Have to restart Origin client to finish download

Community Manager

@Efari Try disabling your anti-virus and firewall before downloading the expansions.

 

You should also clear the Origin cache to see if it helps.

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
Darko.png
Message 2 of 4 (7,108 Views)

Re: Have to restart Origin client to finish download

★★ Novice
@Efari You know what would be nice? If there was a menu option to restart Origin.
Message 3 of 4 (2,136 Views)

Re: Have to restart Origin client to finish download

★★★ Newbie
@simspore0 lol right?!
Message 4 of 4 (1,831 Views)