Has your Origin account been compromised/hacked? READ THIS

by Dezachu
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Original Post

Has your Origin account been compromised/hacked? READ THIS

★★★ Newbie

Hi guys, 

Just gone through this problem myself. And as you can see, I've recovered my account! 

1. Set your country to US. 
2. Go to 'Contact Us' 
3. Select Battlefield 3 --> Account/Registration --> PC 
4. Choose Live Chat and wait for a connection to be made. 
5. You will be asked at some point for the answer to your secret question, your game key (serial key in your booklet/emails from digital purchase) and your ORIGINAL email address (before your account was compromised/hacked). You may wish to get an alternate email address to reassign to your account. 
6. You'll be given a password reset link (sent to your alternate email address). 
7. BE HAPPY AND PLAY! 


Hope it helps! 



EDIT: Oh and be nice to the guy sat at the other end of the PC. Speak calmly, clearly, and be polite. It's not his fault EA's security is incompetent!

Message 1 of 3 (292 Views)

Re: Has your Origin account been compromised/hacked? READ THIS

★★★ Novice

I recovered my account today, but what happen to all my games. All of them are missing form MY GAME tab. Did you run into this problem also?

 

Message 2 of 3 (256 Views)

Re: Has your Origin account been compromised/hacked? READ THIS

★ Novice

i can't find ''Live support''. For some reason it's not there.

Message 3 of 3 (237 Views)