Hacking

by kwade57
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Hacking

★★ Newbie

I have received over 25 text messages since 6:31 this morning giving me a ‘verification code’.  I have not requested one so I think someone maybe trying to hack my account.  Is this an indication that someone is trying to hack us?   just wanted to alert you of this so you can help fix the issue.  What do we need to do?

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Re: Hacking

Community Manager (retired)

Hey @kwade57 

 

If you've received a verification code and you weren't the person, who requested it, there's always a chance that someone is trying to access your EA account. I would recommend to change your login details right away, but if the verification codes won't stop coming, please reach out to our live support at EA Help.

 

/Ataashi

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Re: Hacking

Community Manager (retired)

Hey @kwade57 

 

If you've received a verification code and you weren't the person, who requested it, there's always a chance that someone is trying to access your EA account. I would recommend to change your login details right away, but if the verification codes won't stop coming, please reach out to our live support at EA Help.

 

/Ataashi

Message 2 of 2 (126 Views)