Hacker

[songza178]

I think my account got hacked.  help me pls

[EA_Nils · Accepted solution]

@songza178 Hi,

Note: If you think your FIFA account has been compromised, there is a different process. For all other concerns, please use the steps below.

If you believe someone else has gained access to your EA Account, you can get help restoring your account security from one of our EA Advisors. To reach support without signing in, open an Account Security ticket. At the top of the login form, you will see the option, "Click here if you cannot sign in." Click that link to proceed.

Be sure to have as much of the following as possible when speaking with the advisor:

• Access to the original email account on your EA Account 
• Access to the Internet or a gaming console the account is linked to 
• Any invoice numbers or product codes from games you have purchased

Once you are again able to access your account, please review our detailed instructions on maintaining your account security. We particularly encourage you to make use of our Login Verification feature.

Source: http://help.ea.com/en/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you can place an international call to the UK: +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)

Thank you,

Nils

[TapouTony420]

@songza178

We are just a player based forum and don't have account access, so sorry but we cannot help you.  You will have to get in contact with an EA Game Adviser @ http://help.ea.com/en/contact-us/new/

[EA_Nils · Accepted solution]

@songza178 Hi,

Note: If you think your FIFA account has been compromised, there is a different process. For all other concerns, please use the steps below.

If you believe someone else has gained access to your EA Account, you can get help restoring your account security from one of our EA Advisors. To reach support without signing in, open an Account Security ticket. At the top of the login form, you will see the option, "Click here if you cannot sign in." Click that link to proceed.

Be sure to have as much of the following as possible when speaking with the advisor:

• Access to the original email account on your EA Account 
• Access to the Internet or a gaming console the account is linked to 
• Any invoice numbers or product codes from games you have purchased

Once you are again able to access your account, please review our detailed instructions on maintaining your account security. We particularly encourage you to make use of our Login Verification feature.

Source: http://help.ea.com/en/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you can place an international call to the UK: +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)

Thank you,

Nils