August 2019
Hello, I have Fifa 19 installed on my PS4, but now when I want to connect to EA servers, authorization is needed, but there is problem because the email for auth is not corresponding to my psn email. There is some russian email so I think someone hacked my acc and link my psn acc to his ea account. I tried to use ea support with chat, but with no response from. Is there any chance to link my psn accout to correct ea account? EA support is very poor and its frustrating to not be able solve my issue. Maybe its last time I bought some content from this "company"...
Solved! Go to Solution.
August 2019
Sorry to hear that you are having issues @RioRio25.
Can you ensure that you are following these steps exactly when trying to contact support:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is +44 203 0141818 and is available 9AM-9PM GMT, Monday through Saturday.
Let me know how you get on.
Darko
August 2019 - last edited August 2019
Hi,
If you think your account is hacked please go to the link below:
https://help.ea.com/en-uk/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
If you can enter to your account:
If your account is still compromised or you cannot enter to your account:
August 2019
Sorry to hear that you are having issues @RioRio25.
Can you ensure that you are following these steps exactly when trying to contact support:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is +44 203 0141818 and is available 9AM-9PM GMT, Monday through Saturday.
Let me know how you get on.
Darko