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Hacked and banned account

by ekzotikskill2013
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Original Post

Hacked and banned account

★★★★ Newbie

Few weeks ago my account was hacked. Hacker made transfer my Xbox GamerTag to another Origin. Later hacker's Origin and mine banned for Persona transfer. EA didnt want return my Xbox GamerTag and Origin account. They told that account banned for transfer persona from hacked account. And my Xbox GamerTag on an account of the hacker which is banned.  Now I cant play on PC and Xbox.

What shall I do?

Message 1 of 3 (217 Views)

Re: Hacked and banned account

Hero

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 3 (215 Views)

Re: Hacked and banned account

★★★ Newbie

They told that account permanetly banned and they cant make any changes.

Message 3 of 3 (213 Views)

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