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Hacked account

by sherbert1979
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Original Post

Hacked account

★★★ Newbie

Hi

 

When I try to connect to ea servers on Fifa 20 it asks for a login verification. The email address highlighted is not my email adress

 

Lee

Message 1 of 3 (140 Views)

Re: Hacked account

★★★★★ Expert

Hi @sherbert1979 

 

If you think your account was hacked we can't make really something on this community forum.

 

Take a look on this link:

https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

 

if your account has been compromised then please speak with one EA member by phone or chat support advisers who will be able to advise you further. 

 

Contact the live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

At the end, you can choose to receive a callback or begin a chat.

 

 

Good luck!

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 3 (127 Views)

Re: Hacked account

[ Edited ]
Community Manager

@sherbert1979 @Moskolonel 

 

If you no longer have access to your email address, we can try to recover your account. 

 

Contact us so we can help.

 

Don’t remember which email address is on your account?

 

See if we can help you find it.

 

Thanks.

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