Hacked account

by LadyEleanorNY
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Original Post

Hacked account

[ Edited ]
★ Novice

I think my account get hacked. First I received a email saying that someone had gotten into my account from a different browser. Then when I tried to change my password, I kept getting my security answer wrong which considering the question, I shouldn't have. I don't know if they changed my password as well but I certainly am not logging out to find out.

Can someone please help?

Message 1 of 2 (120 Views)

Re: Hacked account

★★★ Newbie
I'm having the exact same issue. Someone accessed my account at 06:19:05 this morning. Hoping to chat to EA about it at some point today/tomorrow.
Luckily, nothing is on my account.
I can log in with my usual password and am not locked out. However, I cannot change my password due to the security question answer being incorrect despite knowing the answer.
Message 2 of 2 (99 Views)
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