Hacked account

by andreynhio
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Original Post

Accepted Solution

Hacked account

★★★ Newbie

 

Hello
I reported that my account was hacked, and I’m missing over 1 million coins and all treatable players Wörth over 500 thousand coins, practically all my work from Septmber 27th was stolen, when will my account be checked? I reported this to the help desk, but how ling will it Take? At the moment I don’t really have anything to play with, I don’t want to lose the pleasure of playboy this beautiful game, fifa, please help me as soon as possible to recover my damage…God help!

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Accepted Solution

Re: Hacked account

Community Manager

Hi @andreynhio Thanks for taking a moment to let us know what you are running into, To confirm we are unable to assist with account issues or changes on Answers HQ. 

 

You will want to reach out to our support to take a further look into what may have happened and see what options are available from there. 

 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

Thanks!


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Message 2 of 2 (218 Views)

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Re: Hacked account

Community Manager

Hi @andreynhio Thanks for taking a moment to let us know what you are running into, To confirm we are unable to assist with account issues or changes on Answers HQ. 

 

You will want to reach out to our support to take a further look into what may have happened and see what options are available from there. 

 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

Thanks!


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (219 Views)