Hacked account, kinda

[holly802]

I logged my account into a friends laptop and I forgot to log back out, sadly this friend won't log out of the account herself and is using the games I paid for, for free. I've changed my password multiple times and have even turned on the login verification but she is still somehow logged into the account. I don't know what to do but I want her off my account asap. Hope someone can help. 

[EA_Darko · Accepted solution]

Hey @holly802 you can try the following to see if it helps remove the other user:

1. Log into Origin.com or Myaccount.ea.com
2. Click onto Security
3. Scroll down to Trusted Devices
4. Find the device you wish to logout/remove from your account
5. Then click the UNTRUST button/link

Darko

[EA_Darko · Accepted solution]

Hey @holly802 you can try the following to see if it helps remove the other user:

1. Log into Origin.com or Myaccount.ea.com
2. Click onto Security
3. Scroll down to Trusted Devices
4. Find the device you wish to logout/remove from your account
5. Then click the UNTRUST button/link

Darko

[holly802]

Thank you very much. I managed to get my account back and no one else is using it now! Really appreciate it <3

[EA_Darko]

Great to hear that you got it all sorted @holly802.

Darko