August 2019
I set up an Origin account through EA several years ago which is linked to all of my Sims 4 games however the email I signed up with I no longer have access to - literally no possible way to access it as I believe it was hacked. On my EA account I cannot change my email account as it says I need to access the old one. I can't find an email for EA, live chat and the phone number will cost me money as I am in AUSTRALIA. EA I need your help to combat this issue. I am worried also that If I forget my password login then I can never play the games I have paid for.
August 2019
Hey @sheyahward when it comes to account-based issues your best bet is to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko