HELP CAN'T FIX UPDATE ERROR ON ORIGIN

[Gelozkie]

I tried to re download the installer and re installed it, but even that won' t work.  When I install origin it is updating after the installing. After downloading like the half of the update it crashes and opens update error and comes up with the problem below......

Problem signature:

Problem Event Name: APPCRASH
Application Name: Origin.exe
Application Version: 9.5.11.2855
Application Timestamp: 551328b0
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00068516
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: eb7b
Additional Information 2: 0d79f9e8a9cee0de6847ad02e71f74a0
Additional Information 3: cc65
Additional Information 4: 4d6eddab6b3b1941cfbf5a6400c2bbc3

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[imagenesis · Accepted solution]

Hey there sorry you are having that issue.

Try following this article: http://help.ea.com/en/article/manually-uninstalling-origin/

after this is done, re download origin from origin.com and you should be good.


Please mark as a solution if this works for you.

Good luck
IMAGENESIS

[imagenesis · Accepted solution]

Hey there sorry you are having that issue.

Try following this article: http://help.ea.com/en/article/manually-uninstalling-origin/

after this is done, re download origin from origin.com and you should be good.


Please mark as a solution if this works for you.

Good luck
IMAGENESIS

[Gelozkie]

It appears that I can't find Uninstall file in the registry,please help?

edit: I already fix it.

[Gelozkie]

Thanks I appreciate your help