Games missing since restoring my computer

[yesitsjess98]

Okay so I've been meaning to fix this problem for a while but have been putting it off.
So a while back the Sims had a deal where like the expansion packs for the Sims 3 were like discounted so I bought a few of them through my Origin account. Everything was fine until I had to restore my computer due to other issues. When I got back onto my computer and to my Origin account to re-download my games packs, all of my games were there except for the 4 expansion packs I had. I went to my order history and basically everything I could think of.

Please help me as this situation is very frustrating.

Thank you!

[EA_Nils · Accepted solution]

 @yesitsjess98 Hi,

We recently changed how some expansions show up in the Origin Client. You can now find them in a different place, just right-click the respective game tile under "My Games" and choose "View Game Details".

Check out this thread here for a detailed visual guide: http://answers.ea.com/t5/Origin/Missing-expansions-Be-sure-to-check-here/td-p/4438200

Let us know if you still have any questions afterwards.

Cheers,

Nils

[holger1405]

You should contact EA directly. If you are not from the US change the country in the top left corner.

[EA_Nils · Accepted solution]

 @yesitsjess98 Hi,

We recently changed how some expansions show up in the Origin Client. You can now find them in a different place, just right-click the respective game tile under "My Games" and choose "View Game Details".

Check out this thread here for a detailed visual guide: http://answers.ea.com/t5/Origin/Missing-expansions-Be-sure-to-check-here/td-p/4438200

Let us know if you still have any questions afterwards.

Cheers,

Nils