Games are missing from My Games Library!! [ Edited ]

[asiroxx99]

All Games In ''My Games'' Tab Are Missing!! This Is Happening For My Two Accounts!! What Should I Do Inorder To Get Them Back?? Please Help!!

[Indys2nd · Accepted solution]

You don't say what you tried, so here are a few suggestions:

1. Click the MyGames tab and in the drop down menu, change it to all games and then hidden games and see if they show up.
2. There is a reload button for Origin. It's an arrow in the shape of a circle. See if that will reload them.
3. Try signing in and out of Origin to see if that will fix it.

If if it doesn't work, contact a game advisor for help. Follow the link: https://help.ea.com/en/contact-us/new/ . Try to get a live chat or request a call back @asiroxx99 .

Edit: I also moved your post to our Origin section. Answer Headquartes section is for the website itself.

[dpen231]

Are you Able to log into these two accounts, if you cannot then they might be hacked and someone deleted your games. In that case I would like you to talk to an EA Game Advisor. As they will be able to try and help out with this issue. I hope this helped thanks.

[Indys2nd · Accepted solution]

You don't say what you tried, so here are a few suggestions:

1. Click the MyGames tab and in the drop down menu, change it to all games and then hidden games and see if they show up.
2. There is a reload button for Origin. It's an arrow in the shape of a circle. See if that will reload them.
3. Try signing in and out of Origin to see if that will fix it.

If if it doesn't work, contact a game advisor for help. Follow the link: https://help.ea.com/en/contact-us/new/ . Try to get a live chat or request a call back @asiroxx99 .

Edit: I also moved your post to our Origin section. Answer Headquartes section is for the website itself.

[asiroxx99]

@dpen231 wrote:
Are you Able to log into these two accounts, if you cannot then they might be hacked and someone deleted your games. In that case I would like you to talk to an EA Game Advisor. As they will be able to try and help out with this issue. I hope this helped thanks.

---

I AM ABLE TO LOG IN AND MY LOGIN VERIFICATION CODE IS ALSO ACTIVATED SO IT'S SECURED!! BTW IT IS SOLVED!! THANK YOU FOR YOUR SUGGESTION. mileywink: