Games and Origin keeps Crashing

[Rangerduck]

Just started few days ago, But BF1 and TF2 even single player the games will be fine then just stop working. and half the time when they quit Origin crashes and has to be restarted.

[yahel_1 · Accepted solution]

Hi @Rangerduck

I think in the first phase, you could try a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

If your issue persist is because most of MSI software is keen to their hardware, you would run into some issues.Let's start here by removing/update(you choose) the MSI Gaming App, since it looks like it caused a crash when loading.

After that,restart your machine,go in Origin / My Game Library,right click game icon BF1 and TF2 select Repair and then you can start your game.

[Babyhuehnchen]

Hello @Rangerduck,

Please try repairing the game by right clicking on it in origin and pressing "repair game". When its finished, try launching it again. If it still fails, try clearing your origin cache as described here.

If you need further assistance, please feel free to ask inhere.

 Greetings,

Babyhuehnchen

---

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[Rangerduck]

worked for a little while but back to random crashing

[Babyhuehnchen]

Hmmm, this is strange, your pc should be able to run those games without any problems, thats strange. I dont really know what you could try now anymore, so please excuse me and wait for someone who can provide further help on this.

Greetings,

Babyhuehnchen

---

I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
If my post helped you, please consider giving me XP
Please mark the post that helped you solve your problem as solution so other people can see it right away

[yahel_1 · Accepted solution]

Hi @Rangerduck

I think in the first phase, you could try a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

If your issue persist is because most of MSI software is keen to their hardware, you would run into some issues.Let's start here by removing/update(you choose) the MSI Gaming App, since it looks like it caused a crash when loading.

After that,restart your machine,go in Origin / My Game Library,right click game icon BF1 and TF2 select Repair and then you can start your game.

[Rangerduck]

removing the msi gaming app seems to have fix it. Thank you

[Straatford87]

@Rangerduck

Glad to hear that it's working again!

Great collaboration, @yahel_1 and @Babyhuehnchen. Thanks for helping out! :eahigh_file: 

[yahel_1]

We're welcome  @Rangerduck , @Straatford87 , @Babyhuehnchen

[yahel_1]

Yes, you're right @Straatford87, 50% of this solution is @Babyhuehnchen contribution .

Great job @Babyhuehnchen !

[Dodger1966]

im also having same issues origin keeps crashing dont have msi gaming app tried all the options stated and the thing keeps crashing im fed up with sending in reports

i even did a full windows fresh install after about a day origin still crashes with the same old send error report any body shed some light on this issue .......getting fed up atm of this