May 2018
Sorry, I was too excited about the new graphics card so I uninstalled and the reinstalled the game before I got the email telling me of your request. If I encounter the problem again I'll try your solution first and let you know the result. Thanks for trying to help.
May 2018
@wandrian Hopefully you won't need the steps I posted but do let me know what happens.
May 2018
No dice. Reinstalling didn't work. I tried to clear the cache as you suggested but I couldn't clear the Logs folder in the origin folder because it was in use by OriginWebHelperService-log. I restarted my PC and tried again but...same problem. I went through the rest of the steps, rebooted the PC. Logged into Origin. Tried to launch Mass Effect Andromeda but it doesn't work. I checked my other games on Origin and they all started up and were ready to play. I haven't tried the clean boot yet. That will have to wait till tomorrow.
May 2018
Yes as I stated before. I have tried the steps but to no avail. None of them fixed the issue.
May 2018
@MattyMatt360Can you post your DxDiag?